About Us
Desire perfumes is a upcoming fragrance retailer based in the United Kingdom, we stock over unlimited sources of worldwide competitive designer brands and modern street favourites.
We have been established over 6 years and since have excelled in growth and demand, allowing us to provide the best quality products to our customers. We are determined to ensure all customers are satisfied with their purchase, therefore our outermost focus is based on customer relation and guaranteed satisfaction. We have a lenient policy allowing customers to raise concern and fulfill all transactions without having to hassle.
Our products are forever expanding allowing us to regularly update and restock fragrances of your needs. We love to build our catalogue with street faviroute brands, consequently our team are always scouting, sourcing and following upcoming trends in order to ensure we are always built with new fragrances.
Our subsequent goal is to provide first-class selections and brand new releases from the biggest fashion brands at the best price. Our fleet is inspired by high street innovation and latest trends. In our store you will discover many modern day brands such as Kenzo, Paco Rabanne, Gucci, Roberto Cavalli, Christian Dior and Balmain.
If you are in need of help, please get in touch with our friendly team, they are more than happy to help. No query is to small, if it is a question about delivery or choosing the best fragrance for you, our highly trained staff will be able to direct you towards the best product suited to your needs.
Shipping Information:
UK Standard Delivery
£1.95
Delivery within 3-5 working days.
Returns Policy:
Customers can send any unwanted item(s) back to our store with a brief explanation as to why you are retuning it and include your name, address,
phone number and order number.
Our return address is:
Desire Perfumes Limited
20 Hepworth
Garden, Barking, IG11 9AX
We will process all refunds within 7 business days of receipt.
Please send only via Royal Mail Recorded Delivery as it includes a Delivery Confirmation. We cannot be responsible for packages that has been lost or damaged.
Please note, we will not be able to refund you for any delivery charges you’ve incurred as a result of you sending the item(s) back to us.
Unfortunately, for reasons of hygiene, we cannot replace/refund for goods if the seals have been broken or the product has been used, unless they are faulty.
Faulty Returns:
We will always do our best to ensure that your product arrives
correctly and in perfect condition. Sometimes, however, mistakes do happen and we want to be able to resolve them for you as quickly as possible.
If you’ve received a faulty or damaged product, please email us on info@desireperfumes.co.uk ,we will resolve this issue for you.